Customization Policy

Customization Policy

CUSTOMISATION    POLICY

NOOR BY SAKSHI has been serving customers since four years now. Along with ready outfits we excel in customization as well.  Designing outfits as per customer’s need has been our forte all these years.  Keeping this in mind, we are trying to fulfill needs of our new online customers. A unique customization feature is available on our website which would help us to design outfits as per your requirement and liking. These outfits are made on order for each of our customers.

HOW CUSTOMISATION WORKS

Our customization feature is like an online boutique. The way you visit a designer store or a boutique nearby and place an order of a customized outfit, we are giving you this same facility on our website.  While sitting at home, you can order your customized outfit and leave the rest on us.

NOTE: The Fabric and Print is subject to availabity sometimes it goes out of stock . We will give you fabric options so just be patient with us and let us do what we are best at .

All you need to do is:

  1. Log on to www.noorbysakshi.com select any product at sale you have an option of "CUSTOMIZE YOUR FIT" or for Total customization go to the section “NOOR KI KARIGARI” or "MAKE YOUR OWN CUSTOM DESIGN" on the main page.
  2. Click on the section and fill in all the details asked.
  3. For Total Customization Upload the picture of the design you want us to customize for you and put in your measurements. These measurements will be saved with us forever and you don’t have to do this task again and again.
  4. As mentioned earlier, we have already made many customized outfits for our clients. You can view all those designs too. Simply click on “ Photo Gallery” link given on top right of the same page.
  5. After you have entered your details, one of our designers will contact you VIA what’s app or email for the same and answer all the queries if any.
  6. Delivery period will be shared with you along with the pricing of outfit.

 

HOW TO PAY FOR CUSTOMISED OUTFITS?

When our designer will contact you to confirm order, he/she will tell you the price of the product and will share a link of the amount with you on email/ whatsapp . You need to simply click on the link and pay  for the outfit.

Please remember, payment will be made in advance.

 

IMPORTANT THINGS TO KEEP IN MIND WHILE/ AFTER PLACING CUSTOMISED ORDER.

1. Please note, payment for the customized orders will be taken in advance. Orders will be processed only when full payment is made.

2. We have a team of expert designers, so there is no scope of negotiation in pricing.

3. We are available on our whatsapp number  from  9 AM to 8 PM (Indian Time) , for any query regarding your customized order you can message us.

4.Delivery span will depend upon the type of order placed and will be shared  with the customers. Please keep in mind, few outfits might take more time to get ready, you need to cooperate with us and be patient.

5.Shipping charges will be shared with the customers.

6.There is No Exchange No Refund in case of customized orders. In case of alterations, one time alteration is free from our side but the shipping charges for the same will be paid by the customers.

7: INTERNATIONAL CUSTOMERS : There is no returns in customization .

8: INTERNATIONAL PAYMENT : THE PAYMENT OF THE OUTFIT & LOGISTICS WILL BE PAID DIRECTLY IN ADVANCE VIA PAYPAL , THEN ONLY THE ORDERS WILL BE PROCESSED , REST ASSURED WE WILL SEND YOU THE PHOTO BEFORE SENDING YOU YOUR BELOVED DRESS .